Consider building up your emergency savings fund. 100% free, no signups. Get money into your accounts faster by depositing checks electronically with our secure check processing system. When you click on the link in a phishing scam, youll end up on a page that looks like the IRS website. This limit has been put in place to prevent fraudulent refund payments from being made to a single account. Tax season is full of scams. You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com [oiJmK`OQqZc5z^@9T7^trU!LY#YJlpH bmn!vl}[8kl$XXGx~Y?+:^.go]4{H/Y . ;e hb```.V 1CFFAA $DCo+[5g1cf\ P]k &IC[\;glT;tTGX sGQz-+Py1nv2pt400ttt0Ht40X0H ,@nGv:Xb6`~&9KM- Also, if a financial institution suspects that a refund payment or payments is associated with fraud, the institution can use IRS External Leads Program by e-mailing information about the questionable refund to eleads@irs.gov. Start 2023 off right by learning how to safeguard your data, devices, and family today. Civista Bank, upon receipt of funds from the IRS, will deposit the funds into the bank account provided by you. How can I find a tax pro that offers Fast Cash Advance? Company Entry Description field will show TAX REF. Direct Deposit (Electronic Funds Transfer) Menu, Official website of the United States Government. Protecting our customers' financial and personal information is a priority for Civista Bank. hbbd``b` AD2` If you believe your identity has been stolen, call us immediately at 1-800-604-9368 to report the issue, and we can note your accounts. Tax refund and e-filing are required in order to receive Refund Transfer. The RDFI does need to take action to return funds and limit its liability if it discovers that federal benefit payments, such as Social Security payments, are also being received in the name of the deceased accountholder since recurring benefit payments are subject to reclamation. While you're still legally eligible for your refund, the process to confirm your identity is complicated. Secondly, the IRS has limited the number of refunds that can be electronically deposited into a single financial account or pre-paid debit card to three. Sent many emails to Civista Bank many times to no avail. It also goes by the name of Civista Bank. Refund Transfers are not loans. RDFIs seeking more information or which are interested in program participation should contact NACHA directly at 703-561-1100 or by email at info@nacha.org. Visit Vaccines.gov. And once they have your information, it opens the door to other frauds and even identity theft.. Completed Indemnity Bond forms for TPG with notary. How it works: Offer in Compromise is a legitimate program by the IRS to help those struggling to pay tax debt. This button displays the currently selected search type. might be required. , How it works: The W8-BEN is a legitimate IRS form for non-US workers. TaxSlayer Simply Free includes one free state tax return. tool. Are you getting a tax refund this year? The RDFI could contact IRS at 1-800-829-1040 to report the questionable payment. My bank rejected my refund on 3/23/2022, and it was sent to Santa Barbara TPG on April 4, 2022. The next step is filing the tax return in whatever way your tax professional or service provider has specified. Get attention with high-profile materials including vinyl banners. IRS tax refund deposit must be received by 5/31/23. If youre still unsure whether someone is an IRS scammer, there are a few other warning signs to look for: If you think youve been targeted by a tax scammer, look for the warning signs of identity theft from tax fraud: Lastly, tax fraudsters might leak your personal information onto the Dark Web.If your personal information is available on the Dark Web, you are at higher risk for tax scams. HUmo"9D L^Nt=jVte:>0v8vy7s&YpDI%t @K%#E]o-f k]~.WvzOy YALa\({vrsB] yaQgx7g g^1(a"2^2J3 Please remove the personal information you posted here ASAP by returning to your post and clicking the three little blue dots on the upper right to edit your post. If the RDFI learns that an IRS tax refund has been misdirected to the wrong account, the RDFI is required under 31 CFR Part 210 to notify the Government of the error. Check number. How it works: Scammers will make bold threats to try and get you to send them the information they want. RDFIs seeking more information or which are interested in program participation should contact NACHA directly at 703-561-1100 or by email at info@nacha.org. This message will either ask you to click a link and verify your personal information or tell you to pay a fee to receive payments. Totally unprofessional voicemail. Santa Barbara Tax Products Group -https://en.wikipedia.org/wiki/Santa_Barbara_Tax_Products_Group. If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The amount of the loan and applicable interest will be deducted from tax refunds and reduce the amount that is paid directly to the taxpayer from the refund. Some features of this site will not work with JavaScript disabled. If your tax preparer has committed any type of misconduct, you can submit a complaint form to the Treasury Inspector General for Tax Administration. Use the IRS2Go mobile app or use the Wheres My Refund? Refund Transfers are bank deposit products offered Santa Barbara Tax Products Group (TPG), using Civista Bank, Member FDIC, that enable certain deductions from the account to be processed. All verified tax preparers have an IRS Preparer Tax Identification Number (PTIN) which you can request. directs you to contact us. Civista Bank does not share with non affiliates so they can market to you. How it works: Scammers use bots and robocallers to send thousands of calls at once pretending to be from the IRS. Civista Bank and the term "Servicer" refers to Santa Barbara Tax Products Group, LLC. File 2019 Tax Return. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. Civista bank issued my income tax refund to me with a check dated 5/03/2022. What Should I Do? Then they cut you a paper check instead and charge you for it. ** Free trial offer can only be redeemed once per customer. But any money or information you give up goes to a crook, not the IRS. Some smaller RDFIs may perform a match between the name on the payment and the name on the account; but, 31 CFR 210 makes it clear that an RDFI is not required to perform a match. 7 Incentive paid as long as IRS tax refund is deposited to the GO2bank Visa Debit Card. IRS does permit and has the operational capability to direct a tax refund to a single account or split into different accounts that are in the taxpayer's name, the spouse's name, or both if it is a joint account. Within your Civista digital banking you can nickname your accounts. 304-368-2180. endstream endobj 2479 0 obj <>/Metadata 93 0 R/Names 2497 0 R/Outlines 159 0 R/Pages 2473 0 R/StructTreeRoot 181 0 R/Type/Catalog>> endobj 2480 0 obj <>/Font<>>>/Rotate 0/StructParents 16/Tabs/S/Type/Page>> endobj 2481 0 obj <>>>>>/Subtype/Form/Type/XObject>>stream Tons of financial metrics for serious investors. Get 20 years of historical roic charts for CIVB stock and other companies. Never click on a link from an unknown source. . You got your money, now help me get mine!!! Nunc ut sem vitae risus tristique posuere. ULDTL;)u} |V2Xf!g`ze %AtB9f9i`[^ T6Yy'G(sAotDw42zc4%%o|.GuN Documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view. Find COVID-19 vaccines near you. Terms and conditions are subject to change without notice. Theyll claim your refund was too high, and youll need to return the extra money, usually via wire transfer or gift cards.. To begin the identity theft reporting process, use the universal ID Theft Affidavit at https://www.identitytheft.gov to have a fraud alert placed on your credit file. Then press 1 for form, tax history, or payment. $39.95 incentive paid by 6/30/23 for taxpayers with Fast Cash Advance and IRS-funded Refund Transfer deposited to a GO2bank Visa Debit Card. This product is not a loan. Youll get a call or text from someone posing as an IRS agent. When you go to file your taxes, you'll get an alert from the IRS that someone else has already filed as you. handles that is SBTPG (Santa Barbara Tax Products Group.). Make sure you are prepared for emergencies. 0 So how do you spot a tax refund scam, IRS imposter, or the many other ways criminals take advantage of tax season to steal from you? The TaxSlayer Visa Debit Card allows you to receive your refund through direct deposit even if you don't have a bank account. If you pick this option you will have your tax preparation fees deducted directly from your refund and receive your refund by direct deposit to your bank account within less than 21 days * after you file your tax return. The big picture: Protect your sensitive information like your Social Security number as much as possible even just the last four digits. Friendly or familial identity theft, Unemployment and government benefits identity theft, Account takeovers (social media, email, etc. endstream endobj 2484 0 obj <>stream Others are reporting the same thing. 5 Available to tax professionals enrolled in our Standard Refund Transfer program that processed 40+ Refund Transfers in the previous tax season. Scammers will send you an email pretending to be from the IRS, often with threatening or urgent subject lines demanding payment.. The IRS doesn't accept gift cards or cryptocurrency as payment, so anyone asking is a scammer. Related: Someone Claimed Unemployment in My Name. Incentive paid as long as IRS tax refund is deposited to the GO2bank Visa Debit Card. SSN. Less. closed, you may be able to get automated info, or you can log in as Box 105281, Atlanta, GA 30348-5281. However if a 150.1 Form is received, an RDFI mus Documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view. Your Social Security number can't be suspended, canceled, frozen, or revoked.. "We" and "our" refer to BANK and/or Servicer. Documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view, Click here to close the Online Banking Modal, Click here to scroll back to the top of the page, Click here to close the quick links modal. A taxpayer can contact their local IRS office or Taxpayer Advocate located in all 50 states, the District of Columbia, and Puerto Rico with questions. Business Hours. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. * Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of American International Group Inc. If you work with a tax preparer, vet them properly and avoid anyone who claims theyll be able to get you a large refund (before seeing your information).. Saving funds for the large purchase may help you from having to finance or use high-interest credit cards to make your purchase. ]bqi"w8=8YWf8}3aK txg^+v!a{Bhk 5YliFeT?}YV-xBmN(}H)&,# o0 How to avoid it: Remember that the IRS will never contact you over email. When expanded it provides a list of search options that will switch the search inputs to match the current selection. And the problem is only getting worse.. I is federal tax return. Paying down or eliminating debts can help free up money in your monthly budget normally spent on payments. This serves as a password to verify your real identity and prevent an impostor from filing in your name. Tax refund and e-filing are required in order to receive Refund Transfer. Can anyone help me get my refund from 2021? Oh, okay - thanks! Learn how to prevent identity theft if your ID gets lost or stolen. 1 Refund Transfers are deposit products using Civista Bank, Member FDIC, that enable certain deductions from the account to be processed. If you signed up for Aura through a free trial, then your membership purchase date will be the date you signed up for your free trial, and you will have 60 days from the date you signed up for your free trial to cancel and request a refund. Few of us are tax experts. If enrolled through a service bureau, please check with bureau associate for details on incentive payment. Ask your preparer about other IRS . Offer in Compromise (OIC) scams. Accountant's Assistant: The Accountant can help with the status of your payments. How long have you been receving benefits?. *According to the IRS website most refunds are disbursed in less than 21 days. From a dot bank website to 24/7 monitoring programs and suspicious alerts, we are here Keeping your contact information up-to-date with us is important. Please check with the IRS and SBTPG. If our monitoring programs suspect a fraudulent transaction, well ask you to verify that you authorized the transaction in question using the contact information in our records. The description herein is a summary and intended for informational purposes only and does not include all terms conditions and exclusions of the policies described. Business Incorporated: JavaScript Disabled I filed my taxes with TaxSlayer online and funds were for direct deposit. Expediting payments into your accounts? H\j >w%PrNReby6l*s)do@q;@. No. If you do owe back taxes, you can work directly with the IRS and either send them money or sign up for an installment plan to pay them back over time. So I received a deposit in my bank that says External Deposit TPG PRODUCTS ORIG GREEN DOT BANK - SBTPG LLC. Further, any testimonials on this website reflect experiences that are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. t respond to Treasury Fiscal Service within 3 business days of receipt. If you chose to pay your TurboTax fees out of your Federal refund, IRS tax refund deposit must be received by 5/31/23. The $20 fee is a bank charge by SBTPG's bank for the failed direct deposit and the issuance of a paper check in the mail. Acct # [PII removed]. I certify I am a check cashing institution cashing a client's check. An NBC Bay Area viewer received this check in the mail from the IRS, but he wasn't expecting a refund. Fraudulent! IRS tax refund deposit must be received by 5/31/23. Consider using your tax refund in a way that will financially benefit you. The Treasury Bureau of the Fiscal Service's Kansas City Regional Financial Center will be disbursing all tax refund direct deposits on behalf of the IRS. Saving funds for the large purchase may help you from having to finance or use high-interest credit cards to make your purchase. Some options cost money and some options are free. Yes, spent another half hour talking to them. Thieves can collect payment posing as the IRS or charge for fake services. How to avoid it: Avoid downloading attachments (even PDFs) as they can contain malware. That bank gets your refund first from the IRS. Terms and conditions are subject to change without notice. The score you receive with Aura is provided for educational purposes to help you understand your credit. During the call, the agent will introduce themselves by name and will never threaten or demand immediate payment.If an agent visits in person, they will have a government ID badge known as an HSPD-12. The incorrect banking information may have been supplied to the IRS by the taxpayer on his/her signed tax return which authorized Direct Deposit. 27) ________ is the process by which people select, organize, and interpret information to form a meaningful picture of the world. When using an ATM, be aware of your surroundings. This isn't about the $20 anymore. Accept card payments easily and securely. Accountant's Assistant: Any changes to your direct deposit account? Federal tax refund payments are not protected against offset by a financial institution. Ea9+Y.}?\CXdBw3 ';mw$VFhPH# /~SzM~D!c),J`wDy)TW1 As I previously stated, Turbo Tax has done ABSOLUTELY NOTHING to help me recover my refund!! Personal Check. When you are having your fees taken out of your refund, you are not getting the refund from the IRS, the IRS is sending you to the authorized provider. Save up to 50% on annual plans. in Mand BBA- Specialization: Accounting, MBA- Specialization: Asset Management, EA. It kept directing me to a 1040 which I clearly did not need. bank--either Civista Bank of Sandusky, Ohio, or Green Dot Bank. Read about more examples of fraud here. For those of you that opted to have TurboTax fees taken out of your tax refund, we have created a visual breakdown of the process your refund goes through from when the IRS gives you an expected deposit date to when your refund will be made available to you at your bank. Tax refund and e-filing are required in order to receive Refund Transfer. Pay down your line of credit with excess funds in your checking account by connecting your commercial line of credit to your checking account for automatic fund transfers. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. Incentive paid as long as IRS tax refund is deposited to the GO2bank Visa Debit Card. Education Business expenses Charitable donations Family and dependents Healthcare and medical expenses Homeownership. Get the annual bank non-interest income charts for Civista Bancshares (CIVB). Yes. Offer and terms subject to change at any time without prior notice. How it works: The pandemic has opened up new opportunities for Covid-related scams. This is a voluntary step the IRS offers to secure your return. Direct Deposit (Electronic Funds Transfer), A program of the Bureau of the Fiscal Service. Fraud is real and can be damaging to your business' future. A temporary account is opened in one of those 2 banks in your name to receive your deposit before it later goes on to your bank. U12qu,KdR"CB+:n>kCu %J21dXfqmig& Z=+5VQg!AW !l They replaced my acc & rout number with theirs. has a phone contact page at the following link. Back. Your refund goes to the third party bank. Can someone steal your identity if they have your ID? endstream endobj 2486 0 obj <>stream Authorization number. Santa Barbara Green Dot continues to hold my refund. Must be enrolled in the standard Refund Transfer program to qualify for standard pricing; all discount programs offered through TPG are subject to other pricing. 4 Customer must obtain a Refund Transfer (separate fees apply). Scammers will change their names to look like theyre coming from the IRS or another agency. You can set one up at the official IRS IP PIN page. As compared to the competition. Paying down your line of credit? Under the opt-in program, once the refund with a mismatch or suspected fraud is identified by the program-participating RDFI, the payment is returned back to Treasury Fiscal Service which routes the payment back to IRS. yX)W35.QI`}!:|Q.V%HU$`;E){Ip+Ua)Z.DfIJpuJf_oFTJ(vyA{t|Z6r9m'o.c4%%J 1 Refund Transfers are deposit products using Civista Bank, Member FDIC, that enable certain deductions from the account to be processed. Not using e-file? OTi~'0q37x6PIN=$\T9#d 9|U For example, the Taxpayer Advocate Service or the Bureau of Tax Enforcement. Tax refund scams are a type of financial fraud where criminals impersonate IRS agents or other government representatives and attempt to trick you into sending them personal information or giving them access to your tax refund., Tax scams are lucrative for scammers because few of us have experience dealing with the IRS. I spent my last 11 years at the I.R.S. But they may use exceptions that don't apply, leave mistakes on your return, or even turn around and file a fraudulent return in your name., How to avoid it: Only provide personal or tax information to a verified tax preparer youve chosen to work with. tool. This is a public web site that can be seen by anyoneincluding scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax. Yes, I have the documentation from Santa Barbara Tax Products Group showing the account number that they submitted to my bank. My bank closed my savings account due to low funds, and did not inform me. You may also call the Federal Trade Commissions toll-free ID Theft Hotline at 1-877-IDTHEFT (1-877-438-4338) for more information. Once the IRS has released your funds, you can log in to your temporary account at SBTPG to see the status of your funds. A check cashing fee will be charged to anyone cashing a check who does not have a Wells Fargo deposit account in accordance with . Upon receipt, Treasury Fiscal Service will cancel the direct deposit payment and advise IRS. Forward scam emails to phishing@irs.gov. ). Then, hang up and call back using one of the official IRS phone numbers. You no longer need to wait for your check to arrive in the mail. Civista Banking is one of 2 banks used for the refund processing service if you chose to pay the Turbo Tax fees out of your Federal refund. If you get a call from someone saying theyre with the IRS, ask for a reference number. Federal/ State refund amount. The IRS and Fiscal Service are currently using several different programs or processes to prevent or identify fraudulent returns as early in the process as possible. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. What should I search on Glassdoor to find tax lawyer jobs in Citeureup? Suspendisse varius enim in eros elementum tristique. But if you hover over or click on their name, it will reveal their actual email. They are the intermediary company whose bank receives the funds from the IRS when one chooses to pay TurboTax product fees out of the Federal refund..One of the 2 banks they use subtracts the fees and then sends the rest on to your bank (or card.) ath Power Consulting was compensated by Aura to conduct this study. This resource page of frequently asked questions about IRS tax refunds provides financial institutions with useful information for reference while assisting customers during the tax filing season. Customer must obtain a Refund Transfer (separate fees apply). Process 40+ RTs and get a free premium marketing kit.5. Last 4 of SSN. IRS scams take on all shapes and sizes. There was a letter saying they had a problem with my direct . paper check in the mail. Work with an expert Deadlines and extensions Print or save Tax payments Tax forms. Temporarily disable your debit card when not in use with Civista Digital Bankings Debit Card Control features. Examples of misconduct include: Advertisement. You agree that the total fees charged by your tax preparer for preparing your 2015 tax return are correctly itemized . Tax refund is available the same day the IRS issues the automated payment . Less commonly there can be delays at the intermediary bank, and additional ID info, etc. You can also search for them in the official IRS directory., How it works: If you get an email from the IRS demanding you send a tax form, beware. Use the IRS2Go mobile app or the Wheres My Refund? Sun: 8am - Noon . So now I have to file a fraud claim with the IRS. We can do this. Forward scam text messages to 202-552-1226, then send a text sharing the number that contacted you. Although an RDFI is not liable for a misdirected IRS tax refund sent to the wrong account because of IRS or taxpayer error, the RDFI is encouraged after it becomes aware of the error to return those funds to the IRS if the funds are still available in the account. While there are times when you'll need to pay back an accidental refund, the IRS will let you know by mail and will accept multiple payment methods. How it works: This scam happens after you receive a direct deposit refund either real or fraudulent. Instead, log into your IRS account to see the status of your benefits. When you ask to have your fee deducted from your refund, your refund is sent to SBTPG's bank account in your name. Find top links about Civista Bank Netteller Login along with social links, FAQs, and more. Click here to close the Online Banking Modal, Click here to scroll back to the top of the page, Click here to close the quick links modal. They pretend that they couldn't deposit your check electronically because your bank account information was off. It is my number but with the first digit left off. Well let you know of any suspicious activity and if anyone is trying to use your identity without your permission., And if the worst happens, youre covered by a $1 million ID theft insurance policy for eligible losses due to identity theft., If you think you owe the IRS money, check directly with them (for free).. Knowingly including false information, such as . Easily open one online today! Compare our traditional and specialty checking accounts today. 1st day of IRS acceptance). Jan 17, 2023 7:39 pm EST. The bank takes out your fees and then that bank sends the rest of the refund to you. I did find the account and routing number for where my refund went. I just don't want them getting away with stealing money. These are some of the reasons a financial institution may reject a direct deposit, resulting in a paper check. Civista FraudEYEs automated notifications allow us to quickly and securely communicate with you and suspend or reactivate your card if necessary. Lenders use many different credit scoring systems, and the score you receive with Aura is not the same score used by lenders to evaluate your credit. Thank you so much! You can start checking on the status of your tax return within 24 hours after we have received your e-filed return or 4 weeks after you mail a paper return. Check amount. Materials available while supplies last. Our team is here to help you put the right solutions in place for your business. How to avoid it: Before applying to the Offer in Compromise program, use the IRS free OIC pre-qualifying tool., How it works: A scammer may call or answer the phone if you return a threatening message or text and demand payment for penalties or overpaid taxes in gift cards, like those from iTunes or Amazon, or cryptocurrency, like Bitcoin.. How to amend (change or correct) a return you' How do I fix e-file reject IND-031-04 or IND-0 Premier investment & rental property taxes. Ideal for multiple store locations or separating payroll and other expense accounts. The Department of the Treasury's Bureau of the Fiscal Service and the Internal Revenue Service both encourage direct deposit of IRS tax refunds. We support income tax, rebate, refund, deduction questions and more! Peak Tax Season: January 30 thru March 12. If you believe your identity has been stolen, call us immediately at 1-800-604-9368 to report the issue, and we can note your accounts. 2 Pre-ACK Fast Cash Advance available Jan. 2. How to avoid it: Check the From name before clicking any link in an email. And you will receive absolutely no information about this so you won't even know a check is coming. If we need more information to process your tax return, we will contact you by mail. Ranked #1 by Security.Org and IdentityProtectionReview.com. The IRS gave me this information. Where to cash a TPG-issued check; Account. ]bqi"w8=8YWf8}3aK txg^+v!a{Bhk 5YliFeT?}YV-xBmN(}H)&,# o0 It also shows their business hours. You may also call the Federal Trade . In-season Fast Cash Advance available first day of filing. Please notify us at 800.604.9368. Stay up to date with the latest news and learn how to keep you and your family safe online. The IRS will send a check to the address listed on your return. if you chose to have your TurboTax fees deducted from your federal refund then the banking information on the tax form is the information to send your refund to the third party bank. Taxpayers who exceed the limit will receive an IRS notice and a paper refund. Its one of the most critical functions for business success. Loans are offered in amounts from $500-$7,000 and are offered both pre-IRS acknowledgment of the tax return and post-IRS acknowledgment of the tax return. Click here to close the Online Banking Modal, Click here to scroll back to the top of the page, Click here to close the quick links modal. Putting your tax refund toward paying off credit cards or other debts can help save you money in the future, especially if these accounts have high-interest rates. vp7yvnBZ*=9zy=ZSJq4o/'c\AO~px9/}h9wGX The . Terms and conditions are subject to change without notice. Hmmmm. Fees apply. The term "tax preparer" refers to the person who prepared your 2015 tax return. Whats most important right now? What companies are hiring for tax lawyer jobs in Citeureup? They take out your TurboTax fees and send the rest to you---and that bank has YOUR direct deposit information. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. I worked for the I.R.S. )=i-:|O$_|)xZ[$[+t?QqMH|jFnx=;l!sb2njeA}k{{`07\rz~=f{9_ 0 ZZ If you chose a Refund Transfer you will not see your bank account and routing numbers - but the account and routing numbers of Civista Bank on your Form 1040 PDF. for 33 years. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return. Then that's your tax refund. Call 844-280-8229 now. Filing status. I believe this was done on purpose so that they could charge me the $20. If you are due any additional refunds, the IRS will send you a notice informing you that the direct deposit limit has been exceeded, and that you should receive a refund check instead of the direct deposit you requested in approximately four weeks if there are no other issues with the return. For other FAQs about Direct Deposit, download the Direct Deposit FAQs. This workgroup was responsible for developing the opt-in program using the R17 return code and the External Leads Program. Your provider is using the Green dot bank to split your refund and redirect your portion to you.