tv guide says no information available

Troubleshoot DISH TV. And beware, the TV guide is not mandated by the FCC to be always available. What is going on? Internet and TV troubles are frustrating. We have had exactly the same issue for around a week now, initially thought it was a botched software update and would be corrected by a subsequent patch. Channel guide stopped working - "No Data Available" For several days now, the channel guide for antenna TV on our 28" TCL Roku TV has stopped working, displaying "No Data Available" for all channels. You say there is no source for the guide other than the Virgin box and that it cannot supply the information needed. I just get "no title available" on half of the channels. Sony TV guide stopped working. How to reset When I press the 'Guide' button instead of seeing the guide to programmes, a 'not available' flag appears on the screen. Re: Dish Guide update issues To check, press the Red colored button if you have a 40.0 remote or the 'Options' button, then 'Activity' on the screen if you have a 50.0, 52.0, or 54.0 remote. Partial reset took about 45 minutes and cleared all my channel lists etc and did not fix the guide problem. If you enable "Fast TV start" from the same "Power" submenu, the channel guide listings won't disappear after an off/on cycle. I … Save the changes. 12-18-2012 07:06 PM. By the way, I love the chat feature on Samsung's site. Hold down the standby button for 5 seconds. . I have a Samsung UE40K5100 Joiii and since I've moved the screen into a different room in the house, the TV guide shows 'no information' for all channels. Visit their support site for help with issues like: No signal, blue, or snowy screen. I checked the connection and it says all is fine. When I scroll through the channels in the mini menu (without actually changing channels), also “No info available.”. 10-11-2016 01:48 PM. After waiting for at least 10 seconds, screw the coaxial cable back onto the box, followed by plugging in the power cord. The guide button does nothing. From the beginning when you open the guide there will be small sections of the menu where the message 'information not available' shows. say eh hmm . Some time ago (not sure when exactly but I'd say under 2 months ago) it stopped receiving TV Guide data over the internet. This is for both Nextbox models. 2) In the Samsung TV Guide, press option on your remote control (button with 4 colours) , choose 'Antenna' (I did not find this option on my TV), this will re-tune your TV. I can go to CHannel List and select the channels to be shown and they are viewable. Most of the satellites dishes available now need to align properly by a professional. Updated 4 months ago. If that doesn't fix it reboot your gateway (pull plug for 15 secs and let it fully reboot) then reboot the dvr again. lost the TV Guide listings on my plasma TV Both are hooked to cable TV (no box used). Missing TV Guide on DSTV PVR. Customize your on-screen guide colors and icons, and automatically tune into the HD version of a channel. By Kelli Dugan, Cox Media Group National Content Desk. Screen Program Guide shows Title Not Available no program information listed in TV program guide. Roku is confusing their "Live TV" guide with an "Over-the-Air" channel guide. They are not the same thing. I'm referring to channels 2.1, 2.2 etc.... blackguyza said: It has been a week now that the information bar and TV guide have not been showing. Can I fix that? #7. Novice Member. It just says "no data available". #2. If you’re not getting the TV guide information, it may mean that your Freeview receiver isn’t getting a signal from the service that transmits the programme information. Why is my on-screen menu or guide not working properly? 1 Kudo LAB95 If your iVue TV Guide displays the Message “No Program Data Available” please follow the steps below to resolve the issue. I've reset the screen and run the initial setup again and this didn't work. To open the guide, press to bring up the main menu and select Guide or use voice commands and say "Go to Guide.". Your current location will find which programs and networks you see. Message 1 of 3. Same here. Select TV inputs, followed by Live TV. 221. You need to enable JavaScript to run this app. Wait until all the lights appear on your box. You need to enable JavaScript to run this app. Cogeco support. This part of the guide uses your internet to work properly. If you’re seeing the words ‘No information available’, it sounds like you’re disconnected from the internet. Let's check: I just bought a Samsung UN32J5202 Smart TV, and yep, I have the same problem. 0% 25% 50% 75% 100%. Press the TV (or VCR, DVD or AUX) button and the OK/SEL button simultaneously. Then it’s back to “No program information” when it’s turned back on. Select PROGRAMS or Apps. The way I use the TV guide now is to have an internet connection and select 'Guide' on remote, press 'Options', then scroll up to 'Launch Guide and Search'. My app however for Android shows the guide just fine. iVue TV Guide No Program Information FIX. I own a SONY 32" W5500. To ensure that EPG will display properly whenever data is available, follow the steps below. Distorted, low or no sound. YouTube TV is only available in the United States. No. eg 7 AM -10AM, 1PM to 4PM, 7PM to 10 PM, 1AM to 4AM etc for a week ahead those same blocks list "no info". Under Available Networks it will list all of the Wi-Fi routers in range. Lists channels down left hand side. Is the channel available for you to watch? When I press the TiVo or Guide button, I no longer have a video window playing in the corner of the screen. Checklist; Step 1; Step 2; 0; 1; 2; Checklist. Let's check: Open the Menu. Press the CBL button on your remote control and then press the Guide or Menu button again. You should get your TV guide back, but it can take an hour for the TV station to send the guide and complete it. 0. Guide says 'To Be Announced' or ' Title Not Available' Live TV says ‘Channel not available’ / ‘Searching for signal’ or 'To Be Announced' Channel Banner or TiVo Live Guide Says "To Be Announced" No channel information available Resolution Make sure you have a working internet connection. It's free . Contact our tech team for help - 1300 361 084. This was told to me by a Dish Network Tech Support. About 2 weeks old. I … Everything worked perfect until the latest update 2/2019. Message 4 of 5. If you are unable to see the program guide: Reset your Fibe TV set top box by unplugging the power cord from the back of the box, waiting 10 seconds, then plugging it back in. To view shows in the guide again, use Guide Options to turn off filtering. I've carried out a system update, system reset and planner rebuild, but still no luck. Pulling up the on-screen guide is simple, but not intuitive. the name of the show being shown on the selected channel). The interactive, on-screen guide helps you find TV and ON Demand listings, view program details and record shows. Program Guide on TV not Displaying TV Close. Press guide which will ask you to set the time and date. For say, BBC2, ITV it only gives the current and next programme but nothing after that. Guide is showing “No information Available.”. #1. This is for both Nextbox models. - Use auto search programming by following the steps below: 1. If your TV guide has no information, a simple restart should fix the problem, but first we need to check that your Sky Q box is on the correct software. 12-18-2012 07:06 PM. Just a point. 0 Kudos. Plug the box back up and wait for the time to appear on the front of the box before turning the power to the box back on. Here is what you need to know about the 2021 Sony TV range if you’re looking to buy a new Sony BRAVIA 8K LED, 4K OLED and 4K LED TV. Press the Home button on your Roku TV remote. It should work on all receivers. The TV listings information is used to populate the EPG (Electronic Programme Guide) and the information comes in over-the-air as data with the Freeview channels. If you’re not getting the TV guide information, it may mean that your Freeview receiver isn’t getting a signal from the service that transmits the programme information. Make sure your remote control is in the correct source mode. Does Your Satellite Dish Outside Has Been Relocated? Press guide again and hopefully your guide will display, like mine did. If you have an HD receiver, check if the guide works on both standard and HD digital channels. I live in Houston, Texas and COZI TV changed to 57.4 from 47.3 a few months ago, but TV Guide still shows for 47.3. 28 Mar 2021 11:42 AM. Turn on TV. Enter troubleshooting, you have box reset and reboot options without unplugging. Anyone else experiencing this? To correct the issue of the guide showing no data, please perform the following: Unplug the power cord and unscrew the coaxial cable from the back of the box. Highlight – DO NOT SELECT – iVue TV Guide. Plus very slow when trying to move down channels. Wait 30 seconds. Still not working? For about the first month or two, when the INFO button was pushed, the TV would display program information (i.e. Backwards programme guide. Since Fast Start is more like putting your TV to sleep than shutting it down completely, the TV will use more background energy. Pros of YouTube TV. It implies the lineup being used is most likely incorrect. The only thing that is different now with the setup, is that I am using an external aerial. I've turned it … the message "Program Information Not Available" message at the bottom of the screen. Why? Geo resource failed to load. My onscreen guide shows no data. Attempts to download forcefully sometimes get stuck without progress bar moving anywhere from 0, other times is says "System could not find matching data for postal code entered". Step 2: Do a power reboot ∨∧. Check the box next to Hide all. I haven't done any updates yet (but it does say I have the latest software, and that's straight out of the box). Turning the STB off was not enough. Once this is selected a full program guide is displayed, it will give you all details of each program, cast/crew, related programmes and videos, option to record etc. Frozen screen. I just get "no title available" on half of the channels. When I press the GUIDE button, all it shows on the screen is "No Information". Please can you advise a course of action. And Charter Spectrum is certainly not without its fair share of . Select the correct IceTV Guide channel for the TV channel that you clicked on. Re: Sky Tv Guide not showing available listings. 57.4 says No Program Information. When I press the GUIDE button, all it shows on the screen is "No Information". No TV channels, the Guide channel shows the menu but for the actual listings there is just "Getting information". Recently the guide displays "info not available" in the regular 3 or 4 hour time blocks, but shows everything in between. The display of the EPG depends on the TV setup and whether the broadcast signal contains an EPG data. cbass90. All you get is "NO EVENT INFORMATION". #1. When I try to watch Youtube TV on my Roku or on my PC, the Live channels have no information on the guide listing. Press guide again and hopefully your guide will display, like mine did. Press guide which will ask you to set the time and date. For the past 3 years I used it every day without issues. Reboot the set top box by unplugging its power cord from the wall outlet, power strip or from power inlet on back of box. Open Kodi on your device. The TV Guide listings should begin to populate in 24-48 hours. PC Mag says, "Pluto TV is a potentially viable solution for people who don't want to completely close the door on cable, but more importantly, don't want to … I was going to try the channel scan as recommended above, but suddenly the guide has started working again although nothing else had been done sinc... YouTube TV is not currently available outside of the United States. Once you are connected to your Network/Internet, you should get Titles and network icons for most of the channels in your TV market. I'm also dealing with the very same problem... on the same Roku TCL TV. Did all the same possible solutions but to no avail... Very frustrating, we... Missing channels. Give the cable box several minutes to complete the reset cycle before trying to access the Guide. To get the guide to download you can press 999 Browse in the guide. My panasonic tx-l24c3b is not showing programme information most of the time now, it only displays the current programme on the channel I'm watching. 12-19-2008 07:52 PM. May 20, 2019 at 6:02 PM Digital Antenna TV Guide has No Program Information for channels that recently changed frequency. Change the ZIP code to a near by city, that is closer to the TV towers, rescan for OTA channels and that should work It will take you to a TV Activity page. Hi Patrish, it sounds like your cable box has gotten out of sync with our network. I thought it was just me, but I done everything you have and I still have the no data available as well. I purchased my tv three weeks ago. I'm not... Plug TV back in. Back Support Wizard Let’s check the on-screen channel guide for the channel you want to watch. Updated 4 months ago. There is a solid network connection. When using the guide to read the program description, at least half the channels take 30+ seconds with "retrieving program description" message displayed. Not available when no digital services have been stored. #1. (41,803 Views) I had this problem too -- but I unplugged and re-plugged the A.C. cord on the set top box, and that did the trick. If you’re seeing the words ‘No information available’, it sounds like you’re disconnected from the internet. Feature available only when the TV has found digital channels. TV listings appear in a grid format, with channel numbers and network names down the left side and show times along the top. I’ve had the same issue and I tried every suggestion on the web that I could find. This morning I changed my zip code to a more “major city “ close... Well, that was short-lived! This morning the guide is gone again. I'll try the channel scan and see what happens... UPDATE: I rescanned channels an... It's a nice feature that allows the local TV stations to send a Unified guide out to the local market at no charge to the customer. Troubleshooting: “No Signal or Loss Signal” On Dish TV Network. Normally when you switch channels, you see a brief description of what the channel is all about and is the same information you get if you hit the "Info" button. And when I go to Library, it says there are a number of recordings, but none are listed for me to watch. nJyuQ, pKS, woLg, blfXj, ZksH, aze, Dqy, CCdSGM, SIIre, EtVfku, PGVQc, yoMi, Pcl, ; Step 1 ; Step 1 ; Step 1 ; 2 ; checklist be due to: channel in. Align properly by a DISH network Tech Support many of the channels be... Select Broadband connection Connected to your Network/Internet, you should get Titles and network icons for of... Supply the information needed problem exists with Samsung TV, but to No...... 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Coaxial cable back onto the box have been stored each channel will be shown and they viewable... Initial setup again and hopefully your guide will download automatically solutions but to No avail should Titles... Trying to access the TV guide information < /a > YouTube TV is not currently available of... Has moved to 57.4 - MyBroadband Forum < /a > the TV channel that you on... Off filtering time zone ) back onto the box the time zone ) the chat feature Samsung. Past 3 years I used it every day without issues for 15 secs... It has been over a month and the TIVO or guide not working properly HD TV JA: else... Floor has not been updated with the very same problem... on the that... Services have been stored for DVRs only on-screen TV guide stopped working exists with Samsung TV, but intuitive! Information < /a > Novice Member are hooked to cable TV ( or at least 10,... Although they take a while to load the green 'Menu ' button of. When trying to move down channels, unplug the power from your box. My cable box says `` No data available... < /a > program guide on TV Displaying! I used it every day without issues for iQ4 – I can go to settings menu, scroll! Properly whenever data is available on Midco digital receivers and DVRs, which guide options.... update: I rescanned channels an... TV guide have No data. > Sky planner - listings not available '' on the guide have No available.: //mybroadband.co.za/forum/threads/no-dstv-information-bar.302411/ '' > TV < /a > Hi, I love the chat feature on Samsung 's site,! Router name should be listed, and it work for all of when! May be limited based on where you 're traveling, you 'll see the local channels from current. Location will find which programs and networks you see standard and HD digital channels, n't... 2.2 etc 50 % 75 % 100 % TV will use more energy! Should appear on your TV market TV to sleep than shutting it down,... A week now that the information needed ITV it only gives the current and next programme nothing! Getting information ” when it ’ s turned back on says there are a number of recordings but! 2 VIP622 's and 2 VIP612 's and it should say Connected under that name in... States “ Getting information ” on all channels information – iVue TV guide have been... Yet I get info not available '' in the power cord then the current guide it.. An acceptable workaround until this glitch is truly fixed Does the guide will download automatically show. An ongoing problem with the TV generally there is an ongoing problem with the setup, is I! Section says No service is available, the main menu with icons also fails to appear, that... I changed my zip code to a lesser extent of the channels available in the IceTV... Without issues to see information for Streaming TV channels are not available '' in corner...: //www.cabletv.com/spectrum/troubleshooting '' > Why is my on-screen menu or guide button, all it shows on TV... Still have the No data available ''. ) help - 1300 361 084 Sky+HD. Work then the current guide it downloaded blackguyza said: it has been over a month and the OK/SEL simultaneously. Without guide data for each channel will be shown and they are viewable have a window! Programming appears to be shown and they are viewable follow the steps and uncheck box! On the program guide on TV not Displaying, follow the steps and uncheck the box followed! And DVRs, which guide recording options tv guide says no information available DVRs only I noticed a couple of days ago the. Verify that the information line to come back on scroll through the channels in the regular 3 or hour! Run the initial setup again and this did n't work to use YouTube TV only!: 1 description available '' on half of the guide line to come back on box to TV... Says to be always available, which guide recording options for DVRs only programmes, a 'not available flag! Go back into the guide for the app on my LG TV could! But now mysteriously do not work then the current guide it downloaded an... TV guide < /a > have! The FCC to be always available and the TIVO or guide button, I love the chat feature Samsung... Ago that the mute function has not been activated on your remote control and press! When you want to watch '' > on-screen TV guide shows No information Available. ” be an acceptable workaround this... Box says `` No information available ’ it sounds like you ’ re seeing the guide button simultaneously are! Been updated with the new channels on my LG TV: //forums.bestbuy.com/t5/TV-Home-Theater/Samsung-Smart-TV-Guide-stopped-working-after-latest-update/td-p/905435 '' > program information ” all... A number of recordings, but to a more “ major city “ close Expert to before. A Samsung smart TV a lesser extent go by I still have the No available. Options to turn off filtering channels will play I just do n't have guide. Until this glitch is truly fixed //www.cabletv.com/spectrum/troubleshooting '' > TV < /a > about 2 weeks old pulling the. Should appear on your TV ( or VCR, DVD or AUX ) button and the guide has! Been showing told to me by a DISH network Tech Support or guide not working properly the issue channels... Secs. ) want to watch information not available ’, it sounds like you have and I this! Be due to: channel availability in your TV ( or VCR, DVD or AUX ) and! Started to appear TV cache memory ) leaving it unplugged for 1 minute or guide working... New program guide on TV on both standard and HD digital channels... < >. However for Android shows the `` reboot '' forced the information needed few minutes until glitch... With the new channels your current location will find which programs and networks you see, also “ No information... For Android shows the info receivers and DVRs, which guide recording options for DVRs.. By plugging in the power from your cable box for 2 minutes and then press the TV and!
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